How do I apply this product?
For makeup products, apply with a brush, sponge, or fingertips using gentle patting or blending motions. For skincare products, apply to clean skin using upward strokes or as directed on the packaging. Always start with a small amount and build coverage as needed.
What skin type is this product suitable for?
This product is formulated to work well across all skin types. However, if you have sensitive skin, we recommend doing a patch test first. Check the product description for specific recommendations for your skin type (oily, dry, combination, or sensitive).
How do I choose the right shade?
For makeup products, test shades in natural light on your jawline or inner arm to find your perfect match. For skincare, shade selection is not applicable, but choose formulations based on your skin type and concerns. Our customer service team can help if you're unsure.
What are the key ingredients in this product?
This product is formulated with carefully selected ingredients chosen for their efficacy and safety. See the full ingredient list on the packaging or product page. If you have allergies or sensitivities, please review the ingredients carefully or contact our support team.
Is this product cruelty-free and vegan?
We are committed to ethical beauty. Most of our products are cruelty-free and many are vegan. Please check the product page for specific certifications and vegan status, as formulations vary.
How long does this product last on the skin?
For makeup, wear time varies by product type and skin condition, typically lasting 8-12 hours with proper application. For skincare, results build over time with consistent use. Most customers see visible improvements within 2-4 weeks of daily application.
How should I store this product?
Store in a cool, dry place away from direct sunlight and heat. Keep containers tightly closed when not in use. For best results, use within the recommended timeframe after opening, typically 6-12 months depending on the product.
What is your shipping and return policy?
We offer fast, reliable shipping to most locations. Orders typically arrive within 5-7 business days. We accept returns within 30 days of purchase for unused, unopened products. Please visit our Returns page for complete details.
Can I use this with other products?
Yes, this product works well as part of a complete beauty routine. For skincare, apply in order from lightest to heaviest texture. For makeup, use with your preferred primers and setting products. If you have concerns about ingredient compatibility, contact our support team.
How do I know if this product is right for me?
Read customer reviews and check the product description for your specific skin type and concerns. We offer a 30-day satisfaction guarantee, so you can try it risk-free. Our beauty experts are also available to provide personalized recommendations.

Thayers Hydrating Milky Cleanser helps skin feel immediately hydrated and soothed while removing makeup and impurities. Skin texture feels smoother after 1 use. The gentle, milky formula, blended with snow mushroom, hyaluronic acid and elderflower water, cushions while cleansing to avoid disrupting the skin barrier, so skin does not feel stripped or dry. Thayers Milky Hydrating Cleanser is 100% cruelty-free and free of any animal ingredients, and we aim to reduce waste by offering recyclable packaging. Paraben, phthalate, oil and gluten-free. Non-Comedogenic. Thayers has committed to excellence with our formulas, featuring classic ingredients we've used for nearly two centuries. Thayers elixirs have been a fixture in medicine cabinets for generations, once you use them, you'll know why. Dermatologist Tested*, based on product safety test 2020.

  • Free shipping

    anywhere

  • 30 days free

    returns

  • Environmentally

    friendly